Blue Bird Taxi Mobile Reservation System

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Blue Bird Taxi had more than 300 telephone lines to handle taxi orders in Jakarta.During rush hour, Blue Bird Taxi’s telephone lines were frequently jammed, resulting in lost businesses and customer complaints.In 2011,seatechmobile proposed to Blue Bird taxi to launch a mobile app to alleviate this problem.

Orders through mobile app are fed directly to Blue Bird Taxi’s servers, bypassing Blue Bird Taxi’s telephone switchboard. A customer who orders a taxi through the mobile app can also track the movement of the taxi assigned to him using Google map. In traffic jam prevalent Jakarta, this feature is handy; it reassures the customer that a taxi is on its way. As the customer waits, he can monitor the taxi heading to his location. The taxi driver can also call the customer’s mobile phone if he can’t find the address and vice-versa if the customer needs to contact the driver for additional direction. Blue Bird Taxi mobile app is now available on iOS, Android and Blackberry and cover major cities in Indonesia.

With over 750,000 downloads, the apps have become indispensable to many residents and expats in Indonesia.

• Client: Bluebird
• Service: Android, iOS, Blackberry

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LMG Insurance Co. Ltd, Thailand

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previously named Narai International Insurance Co. Ltd, was established on 27 November 1975. In 2003 the company merged with Kum Klao Insurance Public Co. Ltd and registered under the new name of LMG Insurance Co. Ltd on 6 September 2004.

30 years of commitment to offering the highest level of service to our customers has propelled LMG Insurance Company into a top five position in the Thai insurance market, with a reputation for trust and reliability that extends countrywide. Its financial stability is unparalleled with almost 2,400 billion Baht in authorized capital and the support of Liberty Mutual Group of the USA, one of the world’s leading insurance providers.

To quote Ms Supinun Pannachet, CIO/SVP Information Technology LMG Insurance Co, Ltd. "We’re delighted to have chosen AeGIS as our back-office solution. Also, SeaTech’s support team has been consistently dedicated and play a big part of our success."

• Client: LMG Insurance Co. Ltd, Thailand

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Sales Force Enhancement

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In an effort to increase sales, SOHO decided to expand communication with doctors. SOHO hopes to convince doctors to recommend their products if they are aware of the benefits and effects of the medication products.

Sales Force Enhancement System (SFE) is an integrated mobile application system developed by SOHO in cooperation with SeatechMObile, built on the iOS platform, and delivered through the iPad. The system is stand-alone; the application is synchronized with the SFE core, containing functions such as log, scheduler, presentation tools, as well as doctor profiles.

• Client: SOHO
• Service: iOS

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Intelligent Insurance Risk Control

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Asuransi Raksa Pratikara is a large scale insurance company in Indonesia. PT Raksa faces huge risks as a result of geographical, weather and/or environmental factors. A location near a port is higher in risk compared to an industrial complex, while a location near an oil refinery faces an increased risk of fire. To manage these risks, PT Raksa would raise the premium or find a way to manage risk. PT Raksa approached SeatechMobile for help. The solution is Intelligent Insurance Risk control (IIRC).

The application works by mapping the insured on a geographical map of risk. The result is the management can make informed decisions.

• Client: Intelligent Insurance Risk Control

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Astra Motor Catalogue

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Astra International Group is a prominent industrial conglomerate in Indonesia with interests in a diverse range of industries. It is well known as the leading distributor of many automotive brand in Indonesia, Astra International needed to make their latest cars and motorcycles accessible to their customers anywhere and on any device. They approached us to make e-Catalogue for Honda and Auto 2000.

The application has some useful features such as credit simulator, service booking, and test drive booking.

• Client: Astra International
• Service: Android (We Love Honda),Android (Auto 2000), iOS (We Love Honda), iOS (Auto 2000)

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SOMPO JAPAN INSURANCE INC.

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Sompo Japan Insurance Inc, formerly called The Yasuda Fire and Marine Insurance Company, Ltd. was established since 1888, is one of the three largest non-life insurers in Japan. It has total assets of USD 28 billion and net premium income of USD 7.1 billion (1998). The company has become a major player in worldwide insurance market with its network of forty International offices across five continents. Despite Asia's financial crisis (1997), Sompo Japan remains committed to the region, establishing strong presence in China, India, Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand and Vietnam

SeaTech is the leading Information Technology provider to Sompo Japan in its endeavor to leverage technology in managing and controlling its expansive network of offices across Asia and Europe.

AeGIS™ and IRIS™, SeaTech's advanced insurance and reinsurance solutions, are the anchor in Sompo Japan's information technology strategy. Both systems have been implemented in several of Sompo Japan's offices across Asia and will become the core technology to support Sompo Japan's operations throughout the region

Consistent with SeaTech's management philosophy of working closely with its clients, SeaTech's professional team collaborated with Sompo Japan's staff across the region to ensure the proper implementation and maintenance of AeGIS™ and IRIS™. By employing a win-win strategy, Sompo Japan has the flexibility to independently produce statistics and reports from both systems, while at the same time, rely on SeaTech to continuously evolve the core platform of AeGIS™ and IRIS™.

AeGIS™ and IRIS™ have enabled Sompo Japan Insurance Inc. to better oversee and manage its businesses across Asia and Europe. Top executives can assess profit, loss and risks more effectively thanks to detailed, accurate statistic reports. The whole insurance process, from underwriting to claims to reinsurance to accounting, can be done more efficiently with re-engineered workflow.

With SeaTech as a partner, Sompo Japan gets IT right!

• Client: SOMPO JAPAN INSURANCE INC.

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InstaClaims

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InstaClaims harness the power of mobile devices and cloud computing to achieve maximum efficiency in facilitating interactions in the claims processing eco-system. InstaClaims seamlessly connects claims service center, claims surveyor, repair shops and policyholders in real-time. The result is a paperless system that will shorten processing time, enhance accuracy, and lower claims expenses.

With geo-tagging capabilities, claims personnel on the road can be located and given survey assignment instantly. With 3G/4G, GPRS or Wi-Fi technologies, claims survey report including photographs of damages can be uploaded to the back-office system in real-time. With SMS or email or mobile apps, policyholders can be kept abreast of the claims status. With cloud computing, communication and negotiation with repair shops will be a breeze.

InstaClaims is the key to achieving Claims Service Excellence

• Client: InstaClaims

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Tugboat Monitoring System

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PT Indo Tambangraya Megah Tbk (ITM) is a well-known Indonesian coal supplier. ITM operates a large number of vessels, which presents a logistic problem to the headquarters. To solve this problem, ITM sought seatechmobile’s help. The result is Tugboat Monitoring System.

With this application, ITM is able to monitor, via GPs, the locations of each coal carrying vessel. Furthermore, ITM is able to schedule routes, simplifying and assuring punctuality of distribution.

• Client: ITM
• Service: Web Application

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AIA

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Surveys show Indonesians are less aware of the benefits of investing and insurance policies compared to neighboring countries; even less when considering developed nations. As a rapidly developing country, knowledge in these area are important. AIA Indonesia steps in with the Protection Calculator application, built for a variety of devices.

The application allows anyone – clients, agents – to receive accurate assessment regarding their level of investment protection. As a result, the user may become aware of any Protection Gaps that may exist. The interface is engaging yet simple, allowing a variety of users to benefit from it.

• Client: AIA
• Service: Mobile Apps, Web Application

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Software for Insurance Vertical

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Our Software products have been supporting the operations of major Insurance players across the globe in the UK, Singapore, Thailand, Indonesia, Philippines and China for the last 25 years.

General Insurance

AeGIS™ - This is our core insurance platform and it continues to provide the most diverse feature set to cater to the various operational and business needs of our clients.

Our depth of domain knowledge in General Insurance has also enabled us to build a suite of complementary insurance products that enhance and augment AeGIS.

AeGIS™ is now ably supported by its integration with our other products like :

• InstaClaims™ - our solution for mobile claims survey which leverages the best in mobile technology for simplifying an integral part of the claims Survey Process.
• CUBUS™ - our business intelligence solution that leverages best in class Data Warehousing and Visualisation technologies to help our clients make informed decisions.
• Terrafix™ - our risk visualization tool that allows better risk assessment by its ability to allow users to visualize metrics like premium, risk exposure, claims in a geographical context.

Reinsurance

IRIS™ - This is our core reinsurance platform. We have a rich experience of working with reinsurers in South East Asia and this platform provides best in class features and capabilities that ably support the needs of our growing clients.

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Mobile Technology

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Mobile Technology has become and will continue to be the backbone of every company’s software strategy. We recognized and pre-empted this shift by setting up our own mobile software division - seatechmobile - in 2008 to address this growing need of the industry.

We have evolved along with the mobile landscape and have worked with companies across industries from big enterprises to agile startups and helped them take advantage of this new paradigm to improve and enhance their software ecosystem.

Our successful implementations for diverse clients on both IOS and Android since their very early versions have enabled us to hone our skills on these platforms since their early inception and provide our clients with the benefits of our expertise.

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Software Consulting

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Our expertise is in building Enterprise Software solutions for our clients. We help our clients formulate a coherent long term software strategy built around their business objectives as well as in the implementation of any such strategy.

Our core strengths include :

• Strategic Planning
• Enterprise Architecture
• System Integration
• Maintenance and Support

We have a depth of knowledge in each of these areas and our best practices have evolved through decades of experience in these fields.

We aim at building best in class enterprise solutions that leverage the learnings of the past and take advantage of the latest tools and technologies available today.

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Analytics

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Agile decision making is at the core of any business strategy and it relies on the ability to process information to make quantifiable decisions. Business Analytics is making this possible by processing and converting raw information from disparate sources across the organization into actionable insights. Recent advancements in Big Data as well as Machine learning in addition to traditional data analytics have helped to democratize this capability and brought it within the reach of every organization irrespective of their size.

SeaTech’s value lies in helping our customers develop a coherent strategy for using Business Analytics to enhance their decision making processes. We enable our clients to leverage this critical capability and integrate it into their core business processes

The technology landscape in this space is also cluttered with many disparate products and platforms offering both similar and competing feature sets. Having worked with enterprise customers across various business domains, we have the width and depth of experience to provide our clients with the best fit technology solution without bias to meet their specific needs.

We have used our 30 years of technology and domain expertise to create CUBUS - an enterprise-wide platform that supports reporting, analysis and decision making. This “single version of the truth” aids in fact-based decision making by providing the right information to decision makers at the right time.We are applying our domain expertise of close to 30 years in General Insurance to convert data into meaningful descriptive, predictive and prescriptive analytics.

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